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Viagogo

EDM Associate

Event Data Management – Limerick, Limerick
Department Event Data Management
Employment Type Permanent/Full-Time
Minimum Experience Mid-level

 Overview

viagogo is a global online platform for live sport, music and entertainment tickets. viagogo aims to provide ticket buyers with the widest possible choice of tickets to events across the world, and helps ticket sellers ranging from individuals with a spare ticket to large multi-national event organizers reach a global audience. We are the market leader in our sector and one of the fastest growing e-commerce companies in the world, offering our service to customers in nearly 60 countries.

We’re looking to hire ambitious, intelligent, and talented people to help expand our business and join a fast-growing team. You’ll learn what it takes to execute the operations in an e-commerce business by gaining hands-on experience in a key operational area. Your training won’t be in a classroom – we will expect you to learn quickly on the job, absorb a considerable amount of information in a short amount of time, and be a strong team contributor within months. Strong performers can expect to be in a managerial position within 24 months, and leading a department within 3-4 years.

 

The role will be based in Limerick, Ireland. Your package will include a competitive basic salary, not to mention a fun team, a great working environment and amazing career prospects. Candidates may be expected to work flexible hours, including evenings and weekends occasionally.

 

 

Role Description and Responsibilities

 

The Online Store Data Management team is responsible for all the live events (e.g: sports, concerts, festivals, theatre, etc..) related content and data on the website. This means:

  •  Creating the live events on our website with all the required basic information, so that we have the most comprehensive and global catalogue of live events in the world
  • Improving the quality and richness of the live event data on our website, so that it is more attractive to customers. This in practice means a wide range of tasks, varying from designing and managing our venue maps, to researching and finding additional information about venues or adding images of performing artists to our website
  • Reviewing and editing live event data to ensure everything is merchandised accurately, with all the purchasing and selling parameters configured correctly
  • Fixing and troubleshooting any issues that arise. Requires you to build a strong domain knowledge and coordinate with other internal teams, especially customer care

 

You will have full ownership at a country and/or regional level to maximize accountability and be required to master several bespoke internal software Tools.

 

 

Experience, Knowledge and Skills

  •  Strong work ethic with a "get it done" attitude; very motivated and pro-active
  • Uncompromising attention to detail
  • Organized with ability to multi-task
  • Proven capability of responding readily and flexibly in a fast-changing environment
  • Excellent written and verbal communication skills
  • Languages: Fluent in English with at a minimum conversational grasp of one of the following languages, Italian, French, Spanish, German, Portuguese, and Polish or Russian. Other languages are a bonus
  • High interest in music and/or sports
  • Bachelor’s Degree from an accredited top-tier College
  • Eligible to work in Ireland
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  • Location
    Limerick, Limerick
  • Department
    Event Data Management
  • Employment Type
    Permanent/Full-Time
  • Minimum Experience
    Mid-level
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